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Due to the size of this update file and what it changes in your software, we strongly recommend that you SAVE the file to your computer, instead of opening it from Viking's server. Saving it to your desktop is fine, as you can delete it after the update is complete. If you are on a dialup connection, we can give you a CD with the update on it. Anyone is welcome to bring their laptop in and we will run the update for you.
Before running the update, CLOSE ALL APPLICATIONS including 4D Organizer and disable all anti-virus programs. REMOVE YOUR DONGLE from the computer. The update will prompt you to install it later. There has been numerous reports of dongles not working properly after the update from those who had left it plugged in.
If your Dongle is still not working after the update is completed, you may need to update the Dongle firmware. This utility enables you to update it without having to re-run the update.
Download the HASP firmware update
SE Owners - If you use the Direct USB Connection with your machine and your 4D does not recognize your SE after the update, you may have to reinstall the drivers for the SE Communicator. To do this, put your 4D Professional or 4D Embroidery installation CD into your computer. When the menu appears, click on "Install Drivers for Windows Vista/XP" and follow the steps. Your Communicator program should now recognize your Designer SE.
Please call the store if you still have problems with making your software work properly
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